Service scope
Virtual Museum provides digital museum discovery, curated cultural routes, preview experiences, and protected tour access where available.
Some pages are public, some are previews, and some require an account, purchase, membership, or other entitlement before access opens.
Accounts and access
Accounts help connect purchases, memberships, saved preferences, support references, and protected access states.
Access depends on current entitlement, order, subscription, refund, and provider reconciliation state. A checkout redirect alone does not prove access.
Paid access
Paid access may include single tour passes, journey passes, memberships, or other offers shown at checkout.
Prices, taxes, billing intervals, and access promises must match the offer shown before checkout. Live commerce reliance remains blocked until Tax and controlled live checkout evidence are complete.
Acceptable use
Users may not bypass access controls, scrape protected content, misuse cultural media, interfere with security, or present draft or AI-assisted content as official museum approval.
We may restrict access, revoke entitlements, or escalate support when misuse affects security, rights, partners, payments, or other users.
Content and sources
Museum pages may combine public cultural information, curated editorial context, source notes, media metadata, and platform-generated presentation.
Unless explicitly stated with evidence, content should not be treated as official museum, institution, legal, travel, tax, or professional advice.
AI limits
AI-assisted features can help with discovery and interpretation, but they can be incomplete or wrong.
AI output cannot grant access, change prices, issue refunds, approve sources, approve partner status, or override support, billing, entitlement, or audit records.
Support
Support can help with access, protected content, payments, refunds, subscriptions, privacy requests, accessibility issues, media rights concerns, and correction requests.
Never send passwords, full card numbers, private keys, or unrelated sensitive data in support messages.